Adults and Adolescents
Health Connect America provides intensive outpatient substance abuse services for adults and adolescents in separate programs. Health Connect America’s IOP programs provide integrated treatment for co-occurring substance abuse and mental health issues.
Health Connect America welcomes all clients in our Intensive Outpatient programs issues related to alcohol and drug addiction, mental health and in need of recovery from co-occurring conditions. Many people today experience debilitating issues as a result of mental health disorders that are often masked, or exacerbated, by substance abuse. Sometimes it is addiction and sometimes it is self-medicating behavior. In either case, living with untreated substance dependency and/or a co-occurring disorder is very often destructive and potentially deadly. We screen every client for co-occurring disorders to insure proper treatment methodologies and integrated services.
Our goal is to maintain an empathic, ethical, responsive and professional attitude in all phases of care, and we are dedicated to creating an environment of opportunity, choice and hope. All persons seeking services are received in a welcoming and respectful manner regardless of presenting needs, symptoms or illness. We adhere to a “No Wrong Door” approach in order to remove barriers to appropriate care and services. Health Connect staff aids all persons navigating the mental health, alcohol and drugs and medical treatment systems. Our approach is systems based resulting in advocacy, community coordination, and provider collaboration within the total realm of the physical and mental health service community. Our philosophy is to ensure that every individual receives all the services they need, and for which they are eligible.
To actively and aggressively intervene, as early as possible, against the physical, psychological, social, educational, and family crisis experienced by individuals who are suffering from substance use disorders or co-occurring substance use and mental health disorders in an environment that preserves and promotes the dignity of the persons served without regard to race, color, creed, gender, economic or social circumstance, sexual orientation, or national origin. Our vision is to provide individualized care to address client specific needs, and incorporate group dynamics to enhance growth and overall wellbeing.
“NO WRONG DOOR”
Health Connect America’s stance is that any time someone enlists our services we ensure they receive the treatment they need, whether for mental health, substance abuse or a co-occurring disorder. Additionally, clients will be referred to the most appropriate service provider should HCA be unable to provide treatment. HCA is committed to establishing and maintaining essential provider relations that meet client needs when they are outside our scope of service.
We Treat Adults and Adolescents
The adolescent program serves youth from ages twelve to seventeen. The adult program offers services for those 18 and over. We have programs available for both woman and men and give preference for admission to pregnant women. These programs are scheduled in order to prevent co-mingling of adolescent and adult clients in our facilities at any given time during IOP service provisions. The IOP programs meet up to three times per week and up to 9 hours per week (Up to 19 hours in Alabama). Health Connect America’s Intensive Outpatient Programs are designed to prevent higher levels of care, help sustain long-term sobriety, overall and improved mental health, and support clients as they remain in their permanent homes and in the communities where they live. Upon completion of the appropriate Intensive Outpatient Program (IOP), recommendations will be provided to the client and all relevant and necessary parties based upon each client’s individualized treatment, discharge plan and personal circumstances.
Health Connect America utilizes a combination of face-to-face interviews, collateral information from all relevant parties and treating professionals, an extensive and thorough family and social history, and utilization of the most widely accepted and nationally recognized assessment instruments that include Substance Abuse Subtle Screening Inventory (SASSI); the Addiction Severity Index (ASI), and ASAM Criteria.
Urine Drug Screening
Health Connect America administers drug screens as needed and/or required. Based on the information collected, Health Connect America will provide treatment and make recommendations as requested, or required, to the necessary parties for the welfare of the client and family.
Health Connect America provides weekly opportunities for family members to meet and discuss their loved ones’ progress and treatment. Family education provides family members the tools and understanding to better support clients and themselves.
HCA provides free weekly aftercare for one year upon completion of their IOP program and encourages participation in community Double Trouble groups (for Co-Occurring Disorders) and/or other related Twelve Step groups such as Alcoholics Anonymous, Narcotics Anonymous, Cocaine Anonymous, etc.
Therapeutic Approaches Used
Our qualified and experienced staff will utilize varied therapeutic models as indicated in assessments. These models include, but are not limited to: Co-occurring Disorders Program – CDP (developed by faculty from the Dartmouth Medical School and adopted by Hazelden as the most effective evidence based approach for treating co-occurring disorders), Cognitive-Behavioral Therapy (CBT); Rational-Emotive Therapy (RET), and Motivational Interviewing (MI). Additional interventions will include: group dynamics, relapse prevention, written assignments, skill demonstrations, and behavioral modeling as well as community resource coordination and involvement in the appropriate Twelve Step group.
Health Connect utilizes ASAM Criteria which is the most widely used and comprehensive set of guidelines for placement, continued stay and transfer/discharge of patients with addiction and co-occurring conditions.
Health Connect utilizes substance abuse professionals that meet the qualifications as defined by each state’s regulatory governing bodies. In addition to these qualifications, our staff receive initial and ongoing training in the most current assessment and intervention methods for the treatment of substance dependence, mental health and/or co-occurring disorders.
IOP staff administers initial assessments, urine drug screens and communicates weekly, or as required by clients’ community contacts, i.e. probation/parole officers, state children and family agencies, employers, forensic social workers, public defenders, judges, case managers and family members.
Each client’s treatment is reviewed weekly in treatment team meetings or in individual or group clinical supervision under direct supervision of a licensed clinical professional. A web-based information management system is used for supervisor monitoring and review of our Direct Care Professionals’ interventions and activities with all clients.
HCA conducts client satisfaction surveys to enlist feedback from consumers and community stakeholders to ensure ongoing and relevant development of quality interventions and services.