Become a Foster Parent

Services

ServicesHealth Connect America continually monitors, refines and adds to its existing services to adequately meet the needs of adults, children and families-at-risk. We currently offer a wide, comprehensive range of services.

At-risk youth and their families face serious issues including grief, abandonment, anger management, substance abuse and family conflict. At Health Connect America, our programs are designed to address these issues, to support the preservation of clients and families and to improve the lives of children-at-risk, adults and their families.


We currently offer a wide, comprehensive range of services, including:
  • In Home Family Preservation Services
  • Intensive Outpatient Services (IOP)
  • Outpatient Services
  • Case Management Services
  • Autism Services/EPSDT
  • Therapeutic Day Treatment and School Based Services
  • Mental Health Skill Building

Additional Service Offerings

  • Psychosexual Assessment and Treatment
  • Mentoring Services
  • Parent Training/Support Services
  • Assistances with Transportation Coordination
  • Weekly Updates for referral sources via email, telephone contact and/or fax.
  • Inter-Agency Coordination
  • Trauma
  • Sexual and Physical Abuse issues
In Home Family PreservationHealth Connect America offers In-Home Family Preservation services that are short-term, highly intensive, home-based interventions designed to protect, treat and support families with at least one child at imminent risk of being placed in custody.

These services may also be used to reunify a family when a child has been in an out-of-home placement. This level of intervention is needed to enable the child to return home and successfully remain there. 

Services

Health Connect America offers a wide, comprehensive range of flexible and responsive interventions tailored to the individual child’s and family’s needs. Our team will accomplish this by performing a strength(s) based, behaviorally specific needs assessment.

Health Connect America provides in-home psycho-social counseling services to children and/or their families who are experiencing assessed dysfunction.

Due to their levels of severity, these ongoing individually-based services are necessary to keep the family intact, or to facilitate reunification of the child with the family.

Some clients receiving these services have a diagnosed behavioral illness that if left untreated, places the child at risk for abuse, neglect, or state placement.

We offer individual and family counseling sessions including but not limited to issues related to:
  • Social and coping skills training,
  • Anger management/reduction training,
  • Grief counseling
  • Domestic violence counseling.
  • Alcohol & Drug abuse counseling
  • A & D Urine Drug Screens
  • Medication monitoring as advised by a physician
  • Parenting skills training
  • Sex offender/sexual behavioral problem treatment
  • Assessments
  • Parenting Assessments
  • A & D Assessments
  • Psycho Sexual Assessment
  • Mental Health Assessments
  • Oppositional defiance
  • Autism
  • ADHD
  • Attachment Disorders
  • Bipolar Disorder

Therapeutic Approaches Used

Our highly qualified staff will utilize varied therapeutic models as indicated in assessments. These models include, but are not limited to: Cognitive-Behavioral Therapy (CBT); Rational-Emotive Therapy (RET); and needs-based Client/Family Centered Counseling.

Additional interventions will include: written assignments, skill demonstrations, and behavioral modeling.

These interventions may include one-to-one interactions with individual family members or the entire family aimed at:

  • Strengthening a family’s cohesiveness
  • Providing outlets for stress or recreation
  • Use of unstructured time for positive activities
  • Role modeling
  • Intensity & Length of Service

Families receive an appropriate mix of face-to-face, child and family and community contacts, as determined by client need and treatment planning.

Intensive Family Preservation Services are provided 3 times per week for a minimum of four (4) weeks, depending upon the severity of the case, and may extend up to 16 weeks.

Therapists are on call 24/7 for crisis management.

Staff Competency

All outpatient Direct Care Professionals providing traditional counseling services will have minimum staffing requirements as a licensed professional or master’s level specialist. All specialists will meet guidelines regarding experience and educational requirements.

Additionally our Direct Care Professionals will have demonstrated educational competence. Other forms of monitoring to ensure continued quality care include direct performance observations as well as the administration of written examinations and skills testing.

Supervision

All Direct Care Professionals’ client case loads are reviewed in individual and group supervision under by a licensed clinical professional.

A web-based information management system is used for supervisor monitoring and review of our Direct Care Professionals’ interventions and activities with all clients

Client Satisfaction

HCA conducts client satisfaction surveys to enlist feedback from consumers to ensure ongoing development of quality interventions and services.

Adults and Adolescents
Health Connect America provides intensive outpatient substance abuse services for adults and adolescents in separate programs. Health Connect America’s IOP programs provide integrated treatment for co-occurring substance abuse and mental health issues.

Welcome Statement

Health Connect America welcomes all clients in our Intensive Outpatient programs issues related to alcohol and drug addiction, mental health and in need of recovery from co-occurring conditions.

Many people today experience debilitating issues as a result of mental health disorders that are often masked, or exacerbated, by substance abuse. Sometimes it is addiction and sometimes it is self-medicating behavior.

In either case, living with untreated substance dependency and/or a co-occurring disorder is very often destructive and potentially deadly. We screen every client for co-occurring disorders to insure proper treatment methodologies and integrated services.

Our goal is to maintain an empathic, ethical, responsive and professional attitude in all phases of care, and we are dedicated to creating an environment of opportunity, choice and hope.

All persons seeking services are received in a welcoming and respectful manner regardless of presenting needs, symptoms or illness. We adhere to a “No Wrong Door” approach in order to remove barriers to appropriate care and services.

Health Connect staff aids all persons navigating the mental health, alcohol and drugs and medical treatment systems.

Our approach is systems based resulting in advocacy, community coordination, and provider collaboration within the total realm of the physical and mental health service community.

Our philosophy is to ensure that every individual receives all the services they need, and for which they are eligible.

Our Mission

To actively and aggressively intervene, as early as possible, against the physical, psychological, social, educational, and family crisis experienced by individuals who are suffering from substance use disorders or co-occurring substance use and mental health disorders in an environment that preserves and promotes the dignity of the persons served without regard to race, color, creed, gender, economic or social circumstance, sexual orientation, or national origin.

Our vision is to provide individualized care to address client specific needs, and incorporate group dynamics to enhance growth and overall well being.

“NO WRONG DOOR”

DoorsHealth Connect America’s stance is that any time someone enlists our services we ensure they receive the treatment they need, whether for mental health, substance abuse or a co-occurring disorder.

Additionally, clients will be referred to the most appropriate service provider should HCA be unable to provide treatment.

HCA is committed to establishing and maintaining essential provider relations that meet client needs when they are outside our scope of service.

We Treat Adults and Adolescents

The adolescent program serves youth from ages twelve to seventeen. The adult program offers services for those 18 and over. We have programs available for both women and men and give preference for admission to pregnant women.

These programs are scheduled in order to prevent co-mingling of adolescent and adult clients in our facilities at any given time during IOP service provisions. The IOP programs meet up to three times per week and up to 9 hours per week (Up to 19 hours in Alabama).

Health Connect America’s Intensive Outpatient Programs are designed to prevent higher levels of care, help sustain long-term sobriety, overall and improved mental health, and support clients as they remain in their permanent homes and in the communities where they live.

Upon completion of the appropriate Intensive Outpatient Program (IOP), recommendations will be provided to the client and all relevant and necessary parties based upon each client’s individualized treatment, discharge plan and personal circumstances.

Assessments

Health Connect America utilizes a combination of face-to-face interviews, collateral information from all relevant parties and treating professionals, an extensive and thorough family and social history, and utilization of the most widely accepted and nationally recognized assessment instruments that include Substance Abuse Subtle Screening Inventory (SASSI); the Addiction Severity Index (ASI), and ASAM Criteria.

Urine Drug Screening

Health Connect America administers drug screens as needed and/or required. Based on the information collected, Health Connect America will provide treatment and make recommendations as requested, or required, to the necessary parties for the welfare of the client and family.

Family Education

Health Connect America provides weekly opportunities for family members to meet and discuss their loved ones’ progress and treatment. Family education provides family members the tools and understanding to better support clients and themselves.

Aftercare

HCA provides free weekly aftercare for one year upon completion of their IOP program and encourages participation in community Double Trouble groups (for Co-Occurring Disorders) and/or other related Twelve Step groups such as Alcoholics Anonymous, Narcotics Anonymous, Cocaine Anonymous, etc.

Therapeutic Approaches Used

Our qualified and experienced staff will utilize varied therapeutic models as indicated in assessments.

These models include, but are not limited to: Co-occurring Disorders Program – CDP (developed by faculty from the Dartmouth Medical School and adopted by Hazelden as the most effective evidence based approach for treating co-occurring disorders), Cognitive-Behavioral Therapy (CBT); Rational-Emotive Therapy (RET), and Motivational Interviewing (MI).

Additional interventions will include: group dynamics, relapse prevention, written assignments, skill demonstrations, and behavioral modeling as well as community resource coordination and involvement in the appropriate Twelve Step group.

Health Connect utilizes ASAM Criteria which is the most widely used and comprehensive set of guidelines for placement, continued stay and transfer/discharge of patients with addiction and co-occurring conditions.

Staff Competency

Health Connect utilizes substance abuse professionals that meet the qualifications as defined by each state’s regulatory governing bodies.

In addition to these qualifications, our staff receive initial and ongoing training in the most current assessment and intervention methods for the treatment of substance dependence, mental health and/or co-occurring disorders.

Service Coordination

IOP staff administers initial assessments, urine drug screens and communicates weekly, or as required by clients’ community contacts, i.e. probation/parole officers, state children and family agencies, employers, forensic social workers, public defenders, judges, case managers and family members.

Counselor Supervision

Each client’s treatment is reviewed weekly in treatment team meetings or in individual or group clinical supervision under direct supervision of a licensed clinical professional.

A web-based information management system is used for supervisor monitoring and review of our Direct Care Professionals’ interventions and activities with all clients.

Client Satisfaction

HCA conducts client satisfaction surveys to enlist feedback from consumers and community stakeholders to ensure ongoing and relevant development of quality interventions and services.

Outpatient Services

HCA offers traditional outpatient counseling for children and adults that present with substance abuse and/or mental health issues.

Health Connect America offers a wide, comprehensive range of flexible and responsive interventions tailored to the individual child’s and family’s needs.

Our team will accomplish this by performing a strength(s) based, behaviorally specific needs assessment.

Health Connect America ensures that our services are responsive to cultural, racial, intellectual, economic, social, spiritual, and gender differences among families. 

We offer treatment for children and adolescents, and adult men and women for the following conditions, in addition to many other issues:
  • Depression
  • Anxiety
  • ADHD
  • Grief
  • Anger Management
  • Bipolar Disorder
  • Oppositional Defiance
  • Attachment Disorder
  • Trauma
  • Sexual & Physical Abuse
  • Substance Use (Pregnant Women are given preference for admission)

Therapeutic Approaches Used

Our clinical staff utilizes cognitive/behavioral approaches and other therapeutic services to teach families new skills so that the client/family can more effectively manage their lives.

These services or interventions may include one-to-one interactions with individuals or the entire family aimed at:

  • Strengthening a family’s cohesiveness
  • Providing outlets for stress or recreation
  • Use of unstructured time for positive activities
  • Role modeling.

Service Coordination

Our clinical staff develops and distributes a service plan that has time-limited, measurable goals in partnership with the family and referral source. Frequent ongoing re-evaluation and communication of progress and needs will be regularly communicated to all parties involved with the child/family.

Additionally, we will update the service plan as needed and submit a copy to the relevant referring services.

Staff Competency

All clinical staff providing traditional counseling services will have minimum staffing requirements as a licensed professional or master’s level specialist. All specialists will meet guidelines regarding experience and educational requirements.

Additionally our Direct Care Professionals will have demonstrated educational competence. Other forms of monitoring to ensure continued quality care include direct performance observations as well as the administration of written examinations and skills testing.

Counselor Supervision

All client case loads are reviewed weekly take out the word weekly in treatment team meetings.

A web-based information management system is used for supervisor monitoring and review of our Direct Care Professionals’ interventions and activities with all clients

Client case loads are reviewed weekly in treatment team meetings under direct supervision of a licensed clinical professional.

A web-based information management system is used for supervisor monitoring and review of our Direct Care Professionals’ interventions and activities with all clients.

Client Satisfaction

Health Connect America conducts client satisfaction surveys to enlist feedback from consumers to ensure ongoing development of quality interventions and services.

Case ManagementHealth Connect America’s Case Management helps children, youth, and adults with severe emotional disturbances and their families to plan, access and coordinate mental health and supportive services.
Case Management services include, but not limited to:
  • Facilitating inter-agency coordination and networking to assure the incorporation of a wide array of effective services to assist the client/family;
  • Coordinating educational and other appropriate services tailored to the needs of the client and/or family such as parenting skills training; homemakers skills; family economics planning, mentoring services, tutoring services, or other similar services and training;
  • Providing skill building for the client in areas such as problem-solving and anger management.
  • Providing intervention and advocacy activities on behalf of the client and/or family with schools, employers, social services agencies, community services resources, and other appropriate entities;

We ensure that our services are responsive to cultural, racial, intellectual, economic, social, spiritual and gender differences for the client and among the family; and that our services occur primarily in the client or family home at times most convenient for the client and/or family.

Staff Competency

All Direct Care Professionals of Health Connect America assigned to providing case management services will have as minimum staffing requirements:

  • A bachelor’s level specialist under the direct supervision of a master’s level or state licensed professional
  • Training for staff prior to their working with clients and/or families on delivering case management services.
Additionally, our Direct Care Professionals will have demonstrated abilities to:
  • Integrate internally provided services with community resources to provide an effective plan of care for each client/family/case
  • Work in cooperation with all parties involved in the welfare of the child and local educational systems on behalf of their clients if the client is a child
  • Coordinate services to assist with educational competence if client is a child
  • Coordinate services to assist with job competence if client is an adult
  • Meet guidelines regarding experience and educational requirements. Other forms of monitoring to ensure continued quality care include direct performance observations as well as the administration of written examinations and skills testing.

Counselor Supervision

All Direct Care Professionals’ client caseloads are reviewed in treatment team meetings under direct supervision of a licensed clinical professional and in individual and group supervision.

A web-based information management system is used for supervisor monitoring and review of our Direct Care Professionals’ interventions and activities with all clients.

Client Satisfaction

HCA conducts client satisfaction surveys to enlist feedback from consumers to ensure ongoing development of quality interventions and services.

ServicesAutism/Behavioral Therapy Services provide specialized intensive treatment interventions related to developmental delays such as Autism Spectrum Disorders and/or health conditions.

Behavioral treatment services are intended to increase adaptive behaviors, communications and family relation of the child. Increasing communication skills and impulse control are main targets for these services.
Treatment is available:
  • In a primarily home-based setting
  • In a residential treatment setting
Day Treatment SchoolA combination of psychotherapeutic interventions and positive behavior supports are delivered to individuals and/or groups in the school and community to promote stabilization and individual student success.
Other school support services include:
  • Therapeutic Assistance (one-on-one student support)
  • Functional Assessment of Behavior and Behavior Intervention Plans, including teacher consultations and classroom observations as requested
  • Specialized Homebound Instruction
Mental Health ServicesIndividualized support for attainment and maintenance  of independent living and functional behavior  goals in the home and community settings for those who are at least 18 years of age and at risk due to a mental health diagnosis.
We are readily available to meet the needs of families across our regions.
MentoringMentoring Services builds on the strengths of children and adolescents at risk of having serious emotional or behavioral difficulties. Our mentors provide one-on-one, personalized support to the individual to support their attainment and maintenance of identified personal, social, and educational goals.

Individuals will be appropriately matched with a trained mental health professional who is culturally, linguistically and developmentally competent, trauma informed, and focused on continuity of care.

HCA ClinicHealth Connect Clinic (HCC) was introduced to provide an additional important service for HCA clients and their families: Psychiatric Assessment with Medication Management.

Contact us today to learn more.

The primary goals for this service are:

  • To ensure a comprehensive, team-based approach to every aspect of treatment;
  • To provide quality psychiatric evaluation and medication management that supports in-home, outpatient, intensive outpatient and case management services, and reduces barriers to maximum benefit from therapy;
  • Health Connect Clinic Medication Management is a time-limited service, available primarily while clients are involved in other HCA services.
  • Part of the clinic team, the Clinic Case Manager follows clients as they transition through HCA programs to ensure coordination of care and to facilitate approriate referrals for long-term follow-up and maintenance of a client’s behavioral health.
For more information call your regional HCA office or 866-412-2897

Our Team

Shawn Brady, PMHNP-BC is a Board Certified Psychiatric Mental Health Nurse Practitioner. He completed his Nurse Practitioner graduate degree in Psychiatry at Vanderbilt University and has a B.S. in Psychology from Middle TN State University.

He has clinical experience with adult intensive outpatient substance abuse group therapy, adolescent anger management group therapy, medication management with children, adolescent, adult, and geriatric populations, and behavioral modification with children ages 2-6.

He also worked with a Sex Education Cadre focused on bringing responsible, comprehensive sex education to Middle Tennessee area schools, including meeting with and providing education for students, parents, educators, and administrators.

Shawn spear-headed a program to present the Michigan Model of Health as an effective program to address elementary, middle, and high school student sex education and to teach risk avoidance to students in school counseling graduate programs.

Crystal McGlothlin, RN, FNP-BC earned her Masters of Science in Nursing from Old Dominion University in Virginia. Crystal has been specializing in mental health support services since 1999 and served as the Intellectual Disabilities Nursing Services Supervisor at Cumberland Mountain Community Services.

She currently works with Health Connect America as a Nurse Practitioner in both Tennessee and Virginia.

Melissa Sisco, RN, SANE-A, PMHNP earned a Bachelor of Science in Nursing from Tennessee Tech and a Master of Science in Nursing—Psychiatric Specialty at Vanderbilt University in Tennessee.

She is also certified as a Sexual Assault Nurse Examiner (SANE-A), and has over 10 years experience in emergency/disaster response nursing. Melissa currently works with Health Connect America as a Psychiatric Mental Health Nurse Practitioner.

Deb Magee, FNP, BC earned MSN from Mountain State University. In her long and varied nursing career she has been certified as a forensic nurse, served as a nursing instructor, correctional nurse and MOD in a state mental hospital.

She currently covers the entire state of Virginia for HCA although also holds licensure in Tennessee.

Supervising Physicians

Susan K. McGuire, MD is a board certified psychiatrist who is currently the Medical Director of the Southeast Center of Excellence.

Dr. McGuire received her medical degree from the University of Kentucky Medical School in Lexington, Kentucky, and completed her psychiatry residency training at University of Kentucky Medical Center as the Chief Resident.

She is a Distinguished Member of the Academy of Child & Adolescent Psychiatry.

Cynthia Rector, MD is a Board Certified Psychiatrist. Dr. Rector is the co-owner of American Behavioral Consultants, a private practice in Chattanooga, Tennessee.

After receiving her MD at the University of Missouri, Columbia, she trained at Vanderbilt University and then completed a fellowship in Child and Adolescent Psychiatry.

Dr. Rector has served as Associate Medical Director of Children’s Services at the Mental Health Cooperative and then as Medical Director at LifeCare Family Services in the Middle Tennessee area for the last 10 years.

During that time, she worked closely with many agencies and school systems to develop services and provide treatment with severe mental illness. She gained experience in the treatment of older adults by working as a consultant in several area nursing homes.

She also serves as the consulting Psychiatrist at The Recovery Ranch and at Integrative Life Center facilities that both emphasize holistic recovery from substance abuse, sex addiction, and eating disorders. She has recently received training in the use of TMS for the treatment of resistant depression in adults.

James Reinhard, MD is a board certified psychiatrist who is currently the medical director and associate director of Virginia Tech’s Cook Counseling Center, a university mental health clinic serving the more than 30,000 undergraduate and graduate students on that campus.

He has completed a fellowship at Harvard Medical School’s Program in Psychiatry and the Law and has additional board certification in Forensic Psychiatry.

Dr. Reinhard received his medical degree from the University of Illinois College of Medicine and completed his psychiatry residency training at Dartmouth Medical School. He is a Distinguished Fellow of the American Psychiatric Association and has served on the Executive Board (Vice President) of the National Association of State Mental Health Program Directors.

Cassandra Simms, MD is Board Certified in Adult and Child & Adolescent Psychiatry. Dr. Simms is currently the owner of Comprehensive Psychiatric Care, a private practice, in Chattanooga, Tennessee.

Dr. Simms received her medical degree from the University of Kentucky in 1999, and completed her Psychiatry Residency and Child/Adolescent fellowship at the University of South Carolina. During her residency, she served on the Pharmacy and Therapeutics Committee, Residency Selection Committee and was chosen to be Chief Resident for the Child & Adolescent Fellowship Program.

Since her residency, she has worked with Focus Psychiatric Services, Inc. and Parkridge Valley Hospital treating children and adolescents in an outpatient and inpatient setting, with Community Health Systems via SkyRidge Medical Center providing outpatient care to adults and children, and with Pine Ridge Treatment Center providing acute hospitalization, consultation and intensive outpatient programs for adults.

Mental Health ServicesHCA offers therapeutic foster care to children who have experienced trauma through either abuse or neglect. Our Therapeutic Foster Parents undergo intensive initial and ongoing training both in a classroom setting and in their homes to give them the tools they will need to work with these children and their families to help them heal and be reunified.

If the permanency goal is not reunification, our foster parents and staff work with the child to prepare them for adoption or independence.


If you are interested in being a Therapeutic Foster Parent, please contact us at one of the below numbers depending on your location:

If you prefer to email us instead, you can do so by clicking on this link to get more information about our free foster parent training classes and how you can help change the life of a child in your community.

For Foster Care locations, check our locations page