Who is Health Connect America?
Health Connect America is a provider agency in Tennessee, Alabama, Georgia and Virginia. We provide community-based, office-based, and home-based therapy, case management, medication management and counseling for children, adolescents, adults, and families with the steadfast goal of promoting personal positive growth, healthy coping skills, preserving/repairing relationships and natural support systems and adding additional needed community support systems. We are dedicated to providing quality services with the goal of attaining positive outcomes for children, families and adults.
What is your overall clinical approach to addressing the needs of our clients?
Our first and foremost priority is in attaining a quality assessment of each client’s situation. The information from this assessment helps determine the best approach to take with each client. Our staff are trained in various evidenced based models of treatment, such as Cognitive Behavioral Therapy, Rational Emotive Therapy, Trauma-Focused Cognitive Behavioral Therapy and specific training to use models that address issues of domestic violence, substance abuse and sexual behavior problems. We utilize the most current and clinically appropriate treatment available for children, adults and families at risk with the ultimate goal of keeping them safe while empowering them to remain together. Our services are tailored to individual needs of the families and adults, coupled with Health Connect America’s clinically-proven strategies and needs assessments.
Health Connect America has developed a unique approach to engaging clients, family members, community members, and significant others to identify problems and explore solutions. Our Direct Care Professionals initially performs an extensive assessment, followed by office sessions and/or community visits in the home (or school if appropriate). Our Direct Care Professionals utilize techniques that foster open interaction and honesty among its clients. Clients and staff work together to clearly define treatment/service plans and goals with target dates for achievement.
How often are reports sent to other professionals working with the children and family?
The results of each week’s sessions are reported weekly to referral sources by formal correspondence via telephone, facsimile and/or email. Future plans include the establishment of an Intranet site with virtual notification and updates.
How accessible is Health Connect America to meet our requests?
Health Connect America currently serves the entire state of Tennessee, the Decatur, Alabama region, Atlanta and the surrounding area, and the Southwest and Northern part of Virginia. We understand the need for flexibility and the importance of reliability in working with children, adults and families. Our staff are available to serve the outlying areas in each region that we serve. We pride ourselves on our promptness and rapid response to requests. No one will be denied access to services due to inability to pay or method of payment. Discounts for essential services are offered depending upon family size and income. Applications are available at each site.
Which states/regions does Health Connect serve?
Health Connect America currently serves the entire state of Tennessee, the Decatur, Alabama region, Atlanta and the surrounding area, and the Southwest and Northern part of Virginia.
What are the qualifications of the Direct Care Professionals assigned by Health Connect America?
All Health Connect Direct Care Professionals 1) Have educational backgrounds equal to or exceeding experience and education requirements, 2) Must pass competency skills testing, which include direct performance evaluations and written examinations, and 3) Pass extensive background checks.
How is Health Connect America culturally responsive?
We have a culturally diverse team who ensure that our services are responsive to cultural, racial, intellectual, social, spiritual and gender differences among clients and families. Additionally, we ensure that our services are delivered at times and places most convenient for the individual and/or family.
How did Health Connect get its start?
Health Connect is governed by a Board of Directors who have experience in the social and human services industry and are committed to serving the communities in which we work.
What is Health Connect America’s commitment to quality?
The quality of our services will always be monitored and reviewed so that we will continue to improve the services we deliver. The children, adults and families we serve deserve the very best care we can provide. We always seek methods to improve the quality and nature of care we provide.
What is the length of the programs?
Our programs are designed to meet the needs of our clients and each program’s length of service is shaped by the needs of the clients. Contact us for more information about a specific program.